Appointments

Appointments and Enquiries

Appointments are available Monday to Friday between 9:00 a.m. and 9:00 p.m. and from 9 a.m. to 5 p.m. on Saturdays. In general the Shimokitazawa counseling center does not open on Sundays and National Holidays. However in cases where clients’ schedules make it impossible for them to come for counseling or psychotherapy on other days, (and with the agreement of your counselor) we open the center in the mornings between 9 a.m. and noon.

Reception Times for Inquiries and Making Appointments

  • Monday – Friday: 9:00 am – 5:00 pm
  • Saturdays: 9:00 am – 5:00 pm
  • Sundays: Holiday
    in cases where clients’ schedules make it impossible for them to come for counseling or psychotherapy on other days,(and with the agreement of your counselor) we open the center in the mornings between 9 a.m. and noon.

Counseling and Psychotherapy Appointment Times

  • Mondays – Fridays 9 am – 9 pm
  • Saturdays: 9 am – 5 pm
  • Sundays: Sundays and National Holidays
    Please leave your name, phone number and inquiry with the answering machine service. Alternatively please send your name, phone number and inquiry by email.

Out of regular office hours and during particularly busy times there is an answering machine service available for your use. When a message is left with a contact phone number our reception staff will get back to you as soon as possible.

Messages left on a Saturday evening or Sunday will be returned as soon as possible the following Monday morning. Alternatively you are welcome to contact us by email in English or Japanese anytime.

Cancellation

Clients who are receiving treatment and/or medicine from a nationally licensed psychiatrist, or other doctor nationally licensed in Japan, should talk with their doctor to ask his or her advice as to whether counseling or psychotherapy is appropriate for your condition. Please note that under Japanese law only doctors and psychiatrists licensed by the Japanese Ministry of Health, Labour and Welfare are legally permitted to provide treatment, diagnosis mental disorders or mental illness and prescribe medicine.

Tokyo is a busy working city and it is understandable that on occasion unexpected things come up. On such occasions clients are required only to contact the counseling center before 5 p.m. of the day before the scheduled appointment and it will be rescheduled without charge. Cancellation fees are only required if the appointment is cancelled after 5 p.m. on the day prior to the scheduled counseling session.

Get in Touch

To make an appointment for counseling or for further information please feel free to call the counseling center reception at (03) 5431 3096 and our receptionists and counseling staff will be pleased to help you.